Welcome April! We are Still Growing!

As a result of continued growth we are looking for a new position.

If you are interested, send an email to info@ultimatelanguages.com stating the position you are applying for.

Client Account Manager

Prime Objectives of the Post:

Ultimate Languages is looking for an experienced Account Manager with client-facing confidence and naturally focused on delivering an outstanding customer experience.

You will be joining a diverse, inclusive and multi-cultural Team, working in a vibrant and progressive environment that promotes continuous learning and development.

Main tasks:

The successful candidate will

  • Manage and develop strategic clients’ relationship working towards an annual revenue target and delivering an outstanding customer experience
  • Be responsible for the analysis of primarily in-bound enquiries, the closing of deals and securing repeat business
  • Implement best practice translation and digital marketing workflows by fully understanding projects prior to providing a quotation
  • Put in place streamlined and cost-effective solutions for the customer, by going through a stringent project set up process
  • Manage client’s expectations, by making sure that all the stake holders on client side are kept in the loop through effective written, verbal and face-to-face communication
  • Be responsible for ensuring projects’ on time delivery according to best practice quality standards.
  • Provide collaborative support to Project Managers and Project Coordinator resources, empowering and helping them to deliver projects to agreed deadlines and budgets
  • Support all other members of the team and act as a mentor for junior team members
  • Work alongside the Customer Success Manager to make sure that the pipeline for potential projects coming from existing client is kept up to date

Knowledge, skills and experience

You are:

  • A creative and strategic Team Player with very strong people skills
  • Driven, curious and proactive
  • Skilled at anticipating customer needs and coming up with custom-built solutions
  • A motivator, inspiring account teams to go the extra mile.
  • An adept planner with demonstrable organisation and prioritisation skills.
  • A problem-lover, thriving on implementing solutions.
  • A great communicator across all media.
  • Flexible and open to change
  • Proficient at using LinkedIn for business development and sales and other social media platforms
  • Adaptable, self-motivated, high energy and results oriented
  • Able to work independently with minimal supervision

You have:

  • A minimum of 2-3 years experience in a B2B / B2C / Customer Service focused environment
  • A track record of planning and managing multiple localization projects, including digital marketing and copywriting
  • A good understanding of the concepts and features of industry applications: CMS, Translation Memory, Terminology Management, Machine Translation and analytics
  • Hands-on commercial experience including quoting, forecasting and budgeting
  • Minimum qualification: BA or equivalent experience.
  • Knowledge of publishing software such as InDesign and tagged file formats.
  • Sharp attention to detail.
  • An outgoing personality with a natural flair to build relationships


– Fully flexible remote/hybrid working model
– Dogs at work incentive
– Well being grant
– And more!

The positions are suitable for candidates based in the UK, with a hybrid office and work from home environment.

All candidates must have the right to work in the UK.

If you are interested, send an email to info@ultimatelanguages.com stating the position you are applying for.