A Spanish native, Lucia currently resides in Madrid working under Ultimate Languages’ Spanish umbrella. After studying translation and interpreting Lucia relocated to the UK to complete her postgraduate degree in audiovisual translation studies at The University of Leeds. An expert in this field, Lucia has helped to educate the rest of the team in the variety of audiovisual projects, as well as establishing best practice and streamlined workflows. Lucia is also incredibly experienced working with clients in the travel, tourism and hospitality sector. She has a vast knowledge of this area and has helped to grow key client accounts from this field. Lucia also works closely with our resource manager on continually improving our linguist recruitment process with the goal of reaching total quality management.